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Have questions or need assistance? We're here to help. Reach out through any of the channels below and our team will respond promptly.
Send Us a Message
We typically respond within 1-2 business days
Quick Answers
Common questions
- How do I submit a manuscript?
- What are the publication fees?
- How long does peer review take?
- How do I become a reviewer?
Response Times
What to expect
- General enquiries: 1-2 business days
- Manuscript status: 24-48 hours
- Technical issues: Same day
Department Contacts
Reach out directly to the relevant department for faster assistance
Office Information
Registered Address
Razak City Residences,
2 Jalan Razak Mansion, Sungai Besi,
57100 Kuala Lumpur, Malaysia
Office Hours
Monday - Friday: 9:00 AM - 5:00 PM (GMT)
Saturday - Sunday: Closed